Customer reviews

Excellent

Very pleasant stay an excellent hotel
Hotel guest
6-Jun-2017

Hotel response

Dear Anthony, thank you for your very nice comment. It is always pleasure to ready such nice words and I am looking forward to your next visit. With best regards Michael Seifert General manager

Excellent

Excellent location, very polite Staff, spacious and clean room, tasteful breakfasts. Fascinating City with perfect cultural offer: clubs, philharmonics, opera/ballet. Thank you and see you next time :-)
Hotel guest
28-May-2017

Hotel response

Dear Guest, thank you for choosing Imperial Hotel for your stay in Ostrava and thank you also for the the time you spent to write your feedback. It is always nice to read so positive review as yours and I am looking forward to your next visit. With best regards Michael Seifert General manager

Very good

loved it, but the beds were extremely soft- if your back needs any kind of support you are out of luck. everything else was just fine. especially on a good weekend deal.
Hotel guest
14-May-2017

Hotel response

Dear Jacqueline, thank you for choosing Imperial Hotel for your stay in Ostrava and thank you also for your feedback. Please do not hesitate to ask for tougher mattress while booking your next stay and I am sure your future visit will be perfect. With best regards Michael Seifert General manager

Excellent

Friendly staff and good restaurant
Hotel guest
1-Feb-2017

Hotel response

Dear Guest, thank you for choosing Imperial Hotel for your stay. I am really happy you were satisfied with provided services and I am looking forward to your next visit. With best regards Michael Seifert General manager

Pleasant

My stay was pleasant and the hotel is in a great location. My only issue I had was with the internet. I don't know if it was just the room I was in, 550, or if it was everywhere, but the internet would only stay on for a short time and it was very inconsistent. In the middle of doing something on the internet, I would have to re-enter the password. When staying for work the internet is very important.
Larry Janacek
19-Nov-2016

Hotel response

Dear Mr. Janacek, thank you for sharing with us your experience with the services of the Imperial Hotel. It is nice to read that you were satisfied with its services. Concerning the Internet connection, the capacity will be increased in the beginning of 2017 and I am sure, that during your next stay everything will be perfect. Looking forward to your future visit Michael Seifert General manager

Excellent

This is a lovely hotel in a charming city. The staff was very friendly and attentive, and the rooms were clean and well appointed. The hotel also boasts an excellent restaurant that is open all day.
William White
12-Oct-2016

Hotel response

Dear Mr. White, thank you for sharing with us your experience with the services of the Imperial Hotel. It is always nice to read such a pleasant words of satisfaction. Looking forward to your next visit Michael Seifert General manager

Excellent

Dinner was excellent. Room was comfy and quiet, although no coffee facilities in room which I would have preferred
Darren Learmonth
26-Aug-2016

Hotel response

Dear Darren, thank you for the time you spent to share with us your positive experience with the services of the Imperial Hotel. Please next time do not hesitate to book Executive room type category where coffee and tea facilities are included in the room price. I am looking forward to welcome you back soon. With best regards Michael Seifert General manager

Excellent

Excellent front staff, restaurant food was outstanding and the room was spotless.
Hotel guest
30-Jul-2016

Hotel response

Dear Kathy, thank you for choosing Imperial Hotel for your visit of Ostrava and thank you also for you very positive review of the provided services. I am looking forward to welcome you back soon. With best regards Michael Seifert General manager

Excellent

Really good hotel, nice hotel crew, good location.
Hotel guest
18-Apr-2016

Hotel response

Dear Mr. Grzegórzek, thank you for choosing Imperial Hotel for your stay in Ostrava. It is always nice to read such a nice words o appreciation. Looking forward to your future visit Michael Seifert General manager

Very good

The hotel staff was kind and the breakfast very good.
Hotel guest
7-Apr-2016

Hotel response

Dear Pentti, thank you for the time you spent to share with us your experience with the services of the Imperial Hotel. I am really glad you find your stay pleasant and I am looking forward to your next visit. Michael Seifert General manager

Excellent

i was pleasantly surprised with the service provided. The room was very clean, the restaurant service and meals (large variety and lovely presentation)exceeded my expectations. BBC news was available for viewing. The room did not have blackout curtains so best to take eye covers.
Hotel guest
5-Oct-2015

Hotel response

Dear Mrs. Sophia, thank you very much for your positive feedback about services of the Imperial Hotel Ostrava. Your comment is a proof that we are succesful in our maximum guest orientated policy and I am very proud of it. Thank you for choosing Imperial Hotel Ostrava for your stay and I am looking forward to your future visit. With best regards Michael Seifert General Manager

Very good

Nice and clean in the middle of Ostrava.
Hotel guest
12-Aug-2015

Hotel response

Dear Mr. Dan, thank you for the time you spent to share with us your experience with the services of Imperial Hotel Ostrava and I hope you will choose our hotel during your future stay again. With best regards Michael Seifert General Manager

Excellent

No specific comments - staff helpful and available - good level of services
Hotel guest
16-Jun-2015

Hotel response

Dear Mr. Martin, thank you for choosing Imperial Hotel Ostrava for you stay as well as for your positive feedback. I hope we will welcome you back during your future travel to Ostrava. With best regards Michael Seifert, General Manager

Very good

Byl jsem spokojen. Pokoj, koupelna, snídaně, úroveň služeb, vše bylo v pořádku.
Josef Nový
10-Feb-2018

Hotel response

Vážený pane Nový, jsem velmi rád, že jste si pro svůj pobyt v Ostravě zvolil právě Hotel Imperial a děkuji za Váš čas, který jste věnoval ohodnocení jeho služeb. Velmi mě těší, že jste byl s pobytem spokojen a těším se na Vaši příští návštěvu. Michael Seifert Ředitel hotelu

Excellent

S pobytem v Imperial Hotel Ostrava jsme byli velice spokojeni, jak s vybavením a čistotou pokojů, tak s milým, vstřícným a ochotným personálem hotelu. Vynikající pokrmy a přátelský personál v hotelové restauraci, si zaslouží zvláštní pochvalu. Petra Gruntová
František Grunt
12-Dec-2017

Hotel response

Vážená paní Gruntová, děkuji za Vaše skvělé hodnocení služeb Hotelu Imperial. Velmi mě těší, že jste byli s pobytem spokojeni a že jste u nás strávili příjemné chvíle. Těším se na Vaši příští návštěvu Michael Seifert Ředitel hotelu

Excellent

było super jak zawsze zresztą ponieważ hotel ten odwiedziłem również rok temu wszystko na wysokim poziomie
antoni stolorz
8-May-2017

Hotel response

Szanowni Państwo, dziękujemy za wybranie Hotela Imperial podczas pobytu w Ostrawie. Otrzymywanie pozytywnych opinii, stanowi dla nas ogromną przyjemność. Państwa wyrazy zadowolenia, zostały przekazane obsłudze naszego hotelu. Mamy nadzieję, że będziemy mogli gościć Państwa ponownie. Z poważaniem Michael Seifert General Manager

Very good

Pobyt se mi líbil :)
Miroslav Čepelák
9-Apr-2017

Hotel response

Vážený pane Čepeláku, jsem opravdu rád, že pobyt v Hotelu Imperial splnil Vaše očekávání a věřím, že nás v budoucnu opět navštívíte. S pozdravem Michael Seifert Ředitel hotelu

Very good

Víkendový pobyt v hotelu byl příjemný a splnil moje očekávání. Personál je velmi milý a přátelský. Pokoj byl čistý. Vybavení pokoje odpovídá popisu uvedeném na oficiálních stránkách hotelu. Trošku mě zklamala nestabilita internetového připojení. Časté výpadky internetu znemožňují použití videohovorů. Obtěžující je i nutnost časté autentizace k přístupu na internet.
Hotel guest
11-Dec-2016

Hotel response

Vážený pane Hylmare, jsem velmi rád, že jste si pro svůj pobyt v Ostravě zvolil právě Hotel Imperial a děkuji za Váš komentář. Na Vaše podněty se zaměřím a věřím, že Váš příští pobyt bude zcela perfektní. S pozdravem Michael Seifert Ředitel hotelu

Excellent

Pekny hotel na dobrem miste. Skvela postel, cisty pokoj nove zarizeny. Personal na recepci mily, privetivy, napomocny. Jidlo v restauraci vynikajici, skvělá pratelska obsluha. Doporucuji.
Hotel guest
3-Dec-2016

Hotel response

Vážená paní Klučíková, děkuji za Váš milý komentář. Opravdu mě těší, že jste byla s pobytem u nás spokojena a věřím, že nás v budoucnu opět navštívíte. S pozdravem Michael Seifert Ředitel hotelu

Excellent

Byl jsem naprosto spokojený.
Miloš Brandt
17-Oct-2016

Hotel response

Vážený pane Brandte, děkuji za Vaše stručné, ale výstižné hodnocení. Velmi mě těší, že jste byl u nás spokojen a těším se na Vaši příští návštěvu. S pozdravem Michael Seifert Ředitel hotelu



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