Customer reviews

Very pleasant stay an excellent hotel

Excellent location, very polite Staff, spacious and clean room, tasteful breakfasts. Fascinating City with perfect cultural offer: clubs, philharmonics, opera/ballet. Thank you and see you next time :-)

loved it, but the beds were extremely soft- if your back needs any kind of support you are out of luck. everything else was just fine. especially on a good weekend deal.

Friendly staff and good restaurant

My stay was pleasant and the hotel is in a great location. My only issue I had was with the internet. I don't know if it was just the room I was in, 550, or if it was everywhere, but the internet would only stay on for a short time and it was very inconsistent. In the middle of doing something on the internet, I would have to re-enter the password. When staying for work the internet is very important.

This is a lovely hotel in a charming city. The staff was very friendly and attentive, and the rooms were clean and well appointed. The hotel also boasts an excellent restaurant that is open all day.

Dinner was excellent. Room was comfy and quiet, although no coffee facilities in room which I would have preferred

Excellent front staff, restaurant food was outstanding and the room was spotless.

Really good hotel, nice hotel crew, good location.

The hotel staff was kind and the breakfast very good.

i was pleasantly surprised with the service provided. The room was very clean, the restaurant service and meals (large variety and lovely presentation)exceeded my expectations. BBC news was available for viewing. The room did not have blackout curtains so best to take eye covers.

Nice and clean in the middle of Ostrava.

No specific comments - staff helpful and available - good level of services

Byl jsem spokojen. Pokoj, koupelna, snídaně, úroveň služeb, vše bylo v pořádku.

S pobytem v Imperial Hotel Ostrava jsme byli velice spokojeni, jak s vybavením a čistotou pokojů, tak s milým, vstřícným a ochotným personálem hotelu. Vynikající pokrmy a přátelský personál v hotelové restauraci, si zaslouží zvláštní pochvalu. Petra Gruntová

było super jak zawsze zresztą ponieważ hotel ten odwiedziłem również rok temu wszystko na wysokim poziomie

Pobyt se mi líbil :)

Víkendový pobyt v hotelu byl příjemný a splnil moje očekávání. Personál je velmi milý a přátelský. Pokoj byl čistý. Vybavení pokoje odpovídá popisu uvedeném na oficiálních stránkách hotelu. Trošku mě zklamala nestabilita internetového připojení. Časté výpadky internetu znemožňují použití videohovorů. Obtěžující je i nutnost časté autentizace k přístupu na internet.

Pekny hotel na dobrem miste. Skvela postel, cisty pokoj nove zarizeny. Personal na recepci mily, privetivy, napomocny. Jidlo v restauraci vynikajici, skvělá pratelska obsluha. Doporucuji.

Byl jsem naprosto spokojený.